"I wanted to take a moment and tell you what a wonderful job you and your guys did out here for the asphalt repairs. Not only does the work look great and 100% in line with the scope, but they were completely efficient.
They had everything sectioned off and were nice enough to politely direct traffic around them. They worked the entire time to get the job done quickly to not hinder the traffic any more than they had to.
You really have a great team on your hands, from the top down."